Shipping & Delivery

SHIPPING & DELIVERY

Clear, Reliable Delivery for Your Peace of Mind

We aim to make shipping straightforward and transparent, so you know what to expect when ordering from Furever Friends.

Orders are processed and shipped through our trusted fulfillment partners, with checkout, payments, and order security handled by Shopify.

Order Processing

Orders are typically processed within 1–3 business days after purchase.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, where available.

Delivery Times

Delivery times vary depending on:

Your location
The product ordered
The fulfillment partner handling your order

Estimated delivery times are shown at checkout whenever possible. Please note that delivery times are estimates and may vary due to factors outside our control, such as carrier delays or customs processing.

Shipping Destinations

We currently ship to multiple international regions. Available shipping options and destinations are displayed during checkout based on your location.

If a product cannot be shipped to your address, this will be indicated before payment is completed.

Tracking Your Order

Where available, tracking details will be provided once your order has shipped. Tracking links are sent via email and may also be accessible through your Shopify order confirmation.

Please allow some time for tracking information to update after shipment.

Large or Mobility-Related Items

Some items, such as ramps or larger comfort products, may arrive in larger packages.

For these items, we recommend ensuring someone is available to receive the delivery if assistance may be required.

Delays & Unexpected Issues

While we do our best to ensure timely delivery, occasional delays can occur. If your order appears significantly delayed or if you have concerns, please contact us and we will assist you as best we can.